When will your order ship?

We're committed to getting your order to you as soon as possible. Here's what you can expect once you've placed your order with us:

  • Processing Time: Orders are typically shipped out within 15 days after placing your order.
  • Delivery Time: After your order has been shipped, delivery will generally take between 7 to 10 business days to be delivered to you.
 
Which countries do you ship to?
Australia
Note: We do not ship to P.O. Boxes, APO/FPO/DPO addresses.
  
What are your shipping rates?
Free shipping.
    
How Can I Track My Order?
To track your order, log in to the official website using the email address you provided during your purchase, and click on "Orders" to check the status. If you need further assistance, please reach out to us at support@plaud.ai. Our customer service team aims to respond within one business day.